1. When you found the art you liked and would like to learn more about its price and availability
Please, click on inquire link located under a preview photo of the artwork you are interested in, or on the bottom left side next to its full-scale photo. Fill in the form in the pop-up window.
If the price is not indicated in the listing we encourage you to request it in the “Message” field.
You can also send your request by using Contact us page. In this case, please indicate name of the artist(s) and work(s), and leave your question/request.
2. Decision to buy an artwork and invoicing
Once you get in touch with us and make a final decision to buy an artwork, an invoice will be emailed to you.
3. Payment and shipping
The payment can be made with a credit/debit card, through PayPal (for card and PayPal payments additional fee applies) or via bank wire transfer.
Upon receiving the payment, the artwork(s) will be shipped to you. You will receive an email with a tracking number of your shipment. It takes approximately 1-2 weeks to receive the order once it leaves the location.
We use signature confirmation of delivery for all shipments.
4. Return policy
If your package appears damaged or if upon opening it you find the artwork damaged, contact us immediately. Please do not discard the packaging materials. When you contact us, we will discuss a replacement, refund or credit - your choice. A replacement will be shipped to you at no charge.
We offer 7 days money back guarantee.
If for any reason you are not satisfied with the artwork you can return it to us within 7 days of receiving it. You will receive a full refund for the price of the work exclusive of postage and packaging costs. Please note that the customer is responsible for the return of the item, which must be in mint condition on arrival at Bella Belarus in order to receive the refund.